Privacy Policy
How BinanceSignals.Pro handles contact details, payment confirmations, Telegram usernames, and support information.
Policy
Clear Data Practices
This policy explains the information used to operate a Telegram-first membership and payment verification website.
Information We Collect
BinanceSignals.Pro may collect information you submit through contact forms, payment confirmation forms, and support requests.
This may include your name, email address, Telegram username, membership plan, payment network, transaction hash, amount paid, additional notes, and basic technical data such as server logs.
Contact Form Information
When you contact us, we use your submitted details to understand the request and respond through email or Telegram when appropriate.
Contact requests may be sent to the admin team by email and Telegram notification so support can respond manually.
Payment Confirmation Information
Payment confirmation submissions are used to manually verify VIP membership payments.
Transaction hashes, wallet network details, Telegram usernames, and email addresses help the admin team match a payment to a membership request.
How Information Is Used
Information is used to answer questions, review payment confirmations, coordinate Telegram VIP access, improve support handling, and maintain basic website security.
We do not use the website to connect exchange accounts, place trades, or manage user portfolios.
Third-Party Services
The website may use AWS SES to send email notifications, Telegram Bot API to notify admins, and public market-data APIs to display crypto price information.
These services process limited information required to deliver notifications or public market data.
Cookies And Analytics
The current website does not require account cookies for login or dashboards.
If analytics or additional cookies are added later, the policy should be updated to explain what is collected and how it is used.
Data Retention
Support and payment-related information may be retained for as long as needed to handle membership access, payment review, support history, security, and operational records.
Retention periods may vary depending on the nature of the request and operational needs.
Security
We use reasonable technical and organizational measures to protect submitted information.
No website or online transmission can be guaranteed to be completely secure, so users should avoid submitting private keys, seed phrases, passwords, or exchange credentials.
User Rights And Contact
Users may contact BinanceSignals.Pro to request access, correction, or deletion of submitted support information where appropriate.
Privacy questions can be sent to support@binancesignals.pro.